Contact Us
Contact Us
We’re here to help!
At PetTaxClub, we believe every customer deserves a smooth and enjoyable shopping experience.
Whether you have questions about your order, customization, shipping, or products, our customer support team is always happy to assist you.
Customer Support
For any questions or concerns, please contact us:
Email:[support@pettaxclub.com]
Order Support
Please contact us if you need help with:
- Order status updates
- Shipping information
- Product questions
- Customization details
- Returns or refunds
- Damaged or incorrect items
To help us assist you faster, please include:
- Order number
- Email address used for purchase
- Details of your request
- Photos (if applicable)
Custom Product Support
For personalized products, please contact us before placing your order if you have questions about:
- Image requirements
- Pet photo quality
- Design options
- Product sizes
- Custom text or names
Our team will do our best to help create a product you love.
Business Information
Store Name: PetTaxClub
Email: [support@pettaxclub.com]
Business Address: 1109 Oak Park Dr Ste 117, Fort Collins, Colorado 80525, United States
Customer Service Hours
Monday - Friday:
[9:00 AM - 6:00 PM]
Saturday - Sunday:
Closed
We usually respond within:
24-48 business hours.
During holidays, promotions, or peak seasons, response times may be slightly longer.
Thank you for choosing PetTaxClub.
We appreciate your trust and support.